BWP Studios Online Shopping!

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FAQ's

1. To view galleries click on the image thumbnail to enter shopping area not the text.

2. Image viewing size will vary dependant on your screen resolution settings. We recommend trying the zoom in your browser if you wish to enlarge further than the default size.

3. The shopping cart during busy periods may experience an IP address crossover with another shopper using the same album. If this happens message us for a direct link to your child's gallery or log out and try again later.

4. Only postal orders require a USB Stick purchase, if you are happy to receive your order on email download you do not need to get a USB stick.

5. Size selection must be applied to every item in the cart. Items showing $0 next to them will not be processed.

6. SOLO Routine 5x7 Digital Image Pack means you will receive all the images in 1 solo routine 5x7 inch digital images. Just choose 1 image from the routine you want and select the pack option in the price list. This option is not available for Group images and Prints.

7. Minimum Delivery charge of $3 applies to all orders. Postage and Download over email incurs costs for data, large file sending services, stamps, packaging and staff office time for processing.

8. All images and videos are custom edited so if you have any cropping, lighten or darken, audio, video camera mix requests please write them into the additional instructions box in the cart area.

9. If you need delivery by a certain date please email belinda@bwpstudios.com.au do not leave a note on the order.

10. If you would like a printed version of your single purchase photo instead of a digital image please select the digital image option price and also tick the print box to let us know you would like that photo as a print and not a digital.

11. Video on DVD is no longer an option for Eisteddfods. DVD can be requested in the additional instructions box and we will respond via email with extra charges required.

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