BWP Studios Online Shopping!

Thank you for shopping with BWP Studios

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Your order has been received. Thank you for your purchase! You will receive an order confirmation by email.

YOUR ORDER DETAILS HAVE BEEN SUBMITTED PLEASE PROCEED TO PAYMENT USING ONE OF THE BELOW OPTIONS

CREDIT CARD ONLINE:

Click on the text below to pay via our payment gateway. VISA and MASTERCARD ONLY

CLICK HERE TO PAY CREDIT ONLINE

FUNDS TRANSFERS:

If you have selected to pay via funds transfer you need to transfer the total amount to our account using your name as the reference.
Account Details are BSB 084130 AC 857724550 Name BWP Studios

DELIVERY TIMES:

DELIVERY TURN AROUND APPLIES TO ALL ORDERS… Please allow 4 weeks delivery regardless of what you order. Times may vary due to product availability and event schedules. If you are in need of your order for a particular date please email belinda@bwpstudios.com.au to check for possible changes to your orders delivery time. If you fail to download your order in the stated active time or are not receiving download links you can request your order be resent. Some email servers block links or put them into spam or junk folders so please contact us with any issues.

REFUND or EXCHANGE:

Refunds or Exchanges are attainable if images or videos are faulty. Customers whom fail to download an order in the stated time or for some reason have not received an order please contact us to arrange an alternative, this does not constitute reason for refund. Items must be returned or proven to be unusable before exchange or refund will occur. Customers using our website must take all care and be certain of their selections, reading all options available to ensure orders are correct before check out. BWP Studios will not refund for wrongly selected items that have been delivered. If you have concerns about order contents please contact us on email to check so the order can be updated prior to production and dispatch.

PRIVACY POLICY:

Personal information will only be used for order processing purposes and will not be passed on to any third party persons.

Contact

BWP Studios Pty Ltd ABN: 5694 0496 978 PO BOX 684, Mudgeeraba QLD 4213

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FAQ's

1. To view galleries click on the image thumbnail to enter shopping area not the text.

2. Image viewing size will vary dependant on your screen resolution settings. We recommend trying the zoom in your browser if you wish to enlarge further than the default size.

3. The shopping cart during busy periods may experience an IP address crossover with another shopper using the same album. If this happens message us for a direct link to your child's gallery or log out and try again later.

4. Only postal orders require a USB Stick purchase, if you are happy to receive your order on email download you do not need to get a USB stick.

5. Size selection must be applied to every item in the cart. Items showing $0 next to them will not be processed.

6. SOLO Routine 5x7 Digital Image Pack means you will receive all the images in 1 solo routine 5x7 inch digital images. Just choose 1 image from the routine you want and select the pack option in the price list. This option is not available for Group images and Prints.

7. Minimum Delivery charge of $3 applies to all orders. Postage and Download over email incurs costs for data, large file sending services, stamps, packaging and staff office time for processing.

8. All images and videos are custom edited so if you have any cropping, lighten or darken, audio, video camera mix requests please write them into the additional instructions box in the cart area.

9. If you need delivery by a certain date please email belinda@bwpstudios.com.au do not leave a note on the order.

10. If you would like a printed version of your single purchase photo instead of a digital image please select the digital image option price and also tick the print box to let us know you would like that photo as a print and not a digital.

11. Video on DVD is no longer an option for Eisteddfods. DVD can be requested in the additional instructions box and we will respond via email with extra charges required.

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